Privacy Policy

Effective Date: 28 July 2026

AVBHA ("we", "our", or "us") is committed to protecting the privacy and security of our customers and their data. This Privacy Policy explains how AVBHA collects, uses, stores, and protects information when you use our Business Operating Platform and related services.

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1. Company Information

Company Name: AVBHA
Product: AVBHA Business Operating Platform

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2. Information We Collect

Depending on the services you use, AVBHA may collect:

• Name
• Business Email Address
• Organization Name
• Mobile Number
• User Account Information
• Business Configuration Data
• CRM Records
• System Logs
• Device and Browser Information
• Facebook Lead Ads data (where authorized)

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3. Facebook Lead Ads Data Usage

AVBHA integrates with Facebook Lead Ads only after explicit authorization by the customer.

We use Facebook Lead Ads data solely for the purpose of:

• Importing leads into the customer's CRM.
• Managing customer enquiries.
• Sales follow-up activities.
• Lead assignment and tracking.
• Customer relationship management.

AVBHA does not sell, rent, or share Facebook Lead Ads data with third parties for advertising purposes.

AVBHA requests only the permissions necessary for providing these services, including:

• public_profile
• email (where applicable)
• pages_show_list
• pages_read_engagement
• leads_retrieval

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4. Data Storage

Customer data is securely stored on protected database servers using industry-standard security practices.

Data is accessible only to authorized users within the customer's organization based on assigned permissions.

Each organization's data is logically isolated to ensure privacy and security.

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5. Security

AVBHA implements multiple security measures including:

• Encrypted communication using HTTPS
• Role-Based Access Control (RBAC)
• Authentication and authorization controls
• Audit logging
• Regular security updates
• Secure database access

While we implement reasonable security measures, no internet-based service can guarantee absolute security.

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6. Third-Party Integrations

AVBHA may integrate with trusted third-party services including:

• Facebook / Meta
• Google Services
• WhatsApp Business
• Payment Gateways
• Email Service Providers
• Real Estate Lead Platforms

Each third-party service operates under its own privacy policies.

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7. User Rights

Users may request to:

• Access their personal information
• Update inaccurate information
• Delete eligible personal information
• Request export of their data where applicable
• Withdraw consent for optional integrations

Requests will be processed within a reasonable period after identity verification.

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8. Contact

For any privacy-related questions or requests, please contact:

Email: support@avbha.com

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9. Changes to this Privacy Policy

AVBHA may update this Privacy Policy from time to time. Any updates will be published on this page with a revised Effective Date.